SIMATIC HMI KTP400 Comfort 4-inch Key/Touch Panel, PROFINET and MPI/PROFIBUS DP (6AV2124-2DC01-0AX0) CAN Electric — Industrial Automation Parts Supplier

The Siemens SIMATIC HMI KTP400 Comfort (6AV2124-2DC01-0AX0) is a 4-inch widescreen Comfort Panel with combined key and touch operation, 16M colours, PROFINET plus MPI/PROFIBUS DP, 4 MB configuration memory, Windows CE 6.0. Configured with WinCC Comfort V11+; differs from the KP400 Comfort (6AV2124-1DC01-0AX0) which is key-only with no touchscreen. New original, sealed, quoted per order, ships in 24h by DHL (3–7 days).

Additional information

Manufacturer

Siemens (Original Brand)

Product Line

SIMATIC HMI KP1200 Comfort — Comfort Panel, key version (12" widescreen TFT, key operation, PROFINET + MPI/PROFIBUS DP)

Condition

Original factory sealed panel (pedestal / supporting foot sold separately)

What's Included

Original factory sealed panel

Lead Time

In stock — ships within 48h via DHL, 3–7 days worldwide

Availability

In stock — quote for qty

Discover more about SIMATIC HMI KTP400 Comfort 4-inch Key/Touch Panel, PROFINET and MPI/PROFIBUS DP (6AV2124-2DC01-0AX0)

The SIMATIC HMI KTP400 Comfort (order number 6AV2124-2DC01-0AX0) is the smallest member of the Comfort range that carries both a touch screen and physical keys — a 4.3-inch widescreen read-out with resistive touch, plus four lit function keys and a numeric keypad. Where the KP400 of the same size is keys only, the KTP400 keeps a finger on the glass for navigation and the keys for the few actions that must never depend on a lit display. It is the Comfort successor to the TP 177B 4-inch panel.

Key Facts

Brand / FamilySiemens — SIMATIC HMI Comfort Panels, standard devices
Order Number6AV2124-2DC01-0AX0
OperationKey/touch — resistive touch + 4 function keys with LEDs and a numeric keypad
Display4.3-inch widescreen TFT, 480 × 272 px, 16.7 million colors
Memory / Engineering4 MB configuration memory, Windows CE 6.0, WinCC Comfort V11
CommunicationPROFINET (integrated switch), MPI/PROFIBUS DP, 2 × USB, 2 × SD
Protection / MountingIP65 front, IP20 rear; flush cutout 124 × 100 mm; portrait or landscape
LifecyclePM400 — phase-out since 31 January 2026; no same-size Unified successor
AvailabilityOn request — condition and quantity confirmed per order

What the KTP400 Comfort Is, and Where Key-Plus-Touch Earns Its Keep

A 4-inch door that gives operators a choice of hand

Some machines need more than a screen but less than a full keypad station. The KTP400 puts a resistive touch layer and four lit keys behind the same small bezel, so a worker can tap through menus one moment and hit Start or Acknowledge the next without taking eyes off the process. That split — navigation on glass, the critical few controls as keys — is the reason the type exists beside the keys-only KP400 and the touch-only TP400 of the same size.

Thirty-two virtual keys on the glass, wired straight to the PLC

Beyond the four physical keys, the touch surface can host up to 32 direct touch keys, each mapped as an S7 input peripheral. In effect the panel becomes a configurable membrane keypad that you draw where you need it, with no extra hardware — useful when the fixed four keys are not enough but a separate keypad station would be overkill. The lit physical keys still carry status, while the on-screen keys carry the rest of the button map.

For a project that is touch only, the Comfort PRO range and the larger Comfort touch panels cover it; for a panel that is keys only, the KP400 Comfort is the sibling. The KTP400 is the choice when you want both on the smallest footprint Siemens makes in the Comfort line.

KTP400 Comfort — Technical Specifications

ItemSpecification
Display4.3-inch widescreen TFT; 480 × 272 px; display area about 95 × 53.8 mm; 16,777,216 colors; LED backlight MTBF 80,000 h at 25 °C
OperationResistive analog touch screen; 4 function keys with LEDs; numeric and alphanumeric on-screen keyboards; up to 32 direct touch keys as S7 inputs
MountingFlush cutout 124 × 100 mm; front 140 × 116 mm; mounting depth 49 mm; portrait or landscape, max inclination 35° without external ventilation
Interfaces1 × PROFINET (RJ45 10/100 with one integrated switch port); 1 × RS-422/485 for MPI/PROFIBUS DP; 1 × USB 2.0 host; 1 × USB Mini-B; 2 × SD card slots
Processor / memoryARM platform; 4 MB configuration memory; hardware clock retentive typically 6 weeks
Operating systemWindows CE 6.0
Supply24 V DC, permissible 19.2 – 28.8 V DC; rated current 0.13 A; typical power 3.1 W; inrush I²t 0.5 A²s
ProtectionIP65 at the front, IP20 at the rear; NEMA 4 / 4X at the front only
Ambient temperature0 °C to +50 °C vertical (up to +55 °C with restrictions); transport/storage −20 °C to +60 °C
Engineering softwareWinCC Comfort V11 or later (TIA Portal); project stored on SD card or the internal memory
Weight0.67 kg as shipped, packaging about 20.1 × 13.1 × 6.8 cm
ApprovalsCE, cULus, RCM, KC; ATEX Zone 2/22 and IECEx Zone 2/22; cULus Class I Zone 2 Div 2, FM Class I Div 2; marine approvals GL, ABS, BV, DNV, LRS, NK

Data per the Siemens product documentation and Industry Mall entry. The cutout, front dimensions and depth are from the mounting instructions — cut the enclosure only after the current data sheet is checked, because plate thickness and flatness decide whether the front seal actually seals.

Touch and Keys on One Small Front — Why the Combination

Navigation on glass, commitment on keys

A touch layer is unbeatable for moving through screens and entering values; a physical key is unbeatable for an action that must be deliberate and confirmed by feel. The KTP400 keeps both in the same opening, so a guarded Start, Acknowledge or mode-select lives on a key the operator finds by touch in low light, while everything else stays a tap away. Unlike a touch-only panel, a glove or a smudge does not block the controls that matter most.

Hazardous-area and marine rated, at the smallest size

The nameplate carries ATEX/IECEx Zone 2/22, Division 2 certifications and full marine type approval (GL, ABS, BV, DNV, LRS, NK) — the same hazardous-area and classed-vessel coverage found on the larger Comfort panels, yet in a unit under 0.7 kg that fits the most confined doors. For a cell where a plain panel would not be accepted, the KTP400 brings that approval down to 4 inches.

The four keys versus the thirty-two touch keys

The four lit function keys are fixed hardware; the touch layer can present up to 32 direct touch keys mapped as S7 inputs, letting the screen become a custom keypad without adding a membrane. The two together cover a small machine comfortably: four permanent controls plus a flexible set that changes with the recipe, all inside one cutout.

KTP400, KP400 or TP400 — Three 4-inch Comfort Philosophies

CharacteristicKTP400 Comfort — this pageKP400 Comfort (1DC01)
OperationResistive touch + 4 keys with LEDs4 keys only, no touch screen
Key count4 physical + up to 32 direct touch keys8 function keys with LEDs
Best whenTouch navigation plus a few fixed keysGloves, oil, fixed control points, no glass
Memory / OS4 MB, Windows CE 6.04 MB, Windows CE 6.0
EngineeringWinCC Comfort V11WinCC Comfort V11
EnvelopeCutout 124 × 100 mm, 0.67 kgDifferent cutout, 0.857 kg

The two are different device types in the same 4-inch Comfort family: the KTP400 adds a touch layer that the KP400 does not have, and the KP400 carries more dedicated function keys. Pick the combination when operators also tap through screens; pick the keys-only panel when the glass would only get in the way.

Replacing One Panel, or Moving On

Same-model swap: keep the opening, restore the project

Four things decide whether the machine restarts on the same shift: cutout, depth behind the door, 24 V supply, and the project. With a known-good project on an SD card, a replacement needs no laptop at the machine — insert the card and load. Without one, an engineering seat has to open, recompile and download, so put that resource next to the electrician.

Moving to Unified: no same-size key-and-touch successor

Unlike the 7-inch and larger Comfort sizes, the 4-inch class has no same-size Unified Comfort panel that keeps both touch and keys. The closest 4-inch option is the 6AV2123-3DB32-0AW0, the MTP400 Unified Basic — a touch-only Basic-tier panel at 800 × 480, or you step up to the 7-inch MTP700 Unified Comfort (6AV2128-3GB06-0AX0). Because none keeps physical keys, a station that still needs them adds a KP8 (eight-button) or KP32 (thirty-two-button) key module on PROFINET.

What else changes when you cross that line

The platform moves from Windows CE 6.0 to the Linux-based Unified system, the engineering tool moves from WinCC Comfort V11 to WinCC Unified (Basic or Comfort depending on the target), and the device type in the project changes. Screens do not port one to one, so the upgrade is a project with a schedule, not a download. Treat the keypad decision as part of the migration plan.

At replacement timeSame type — 6AV2124-2DC01-0AX0Unified option — MTP400 Basic (6AV2123-3DB32-0AW0)
OperationTouch + 4 keys, 32 direct touch keysCapacitive multi-touch only, no keys
Resolution480 × 272 px800 × 480 px
Keys retainedBuilt inVia KP8 / KP32 key module on PROFINET
Operating systemWindows CE 6.0Linux-based Unified platform
EngineeringWinCC Comfort V11WinCC Unified Basic V18 U3 or later
Project effortRestore and recompileRebuild in WinCC Unified

Successor assignment and the KP8/KP32 option follow the Siemens status-change notice and the Eichler migration table for the 4-inch Comfort devices. Confirm the exact successor number, the cutout difference and the key-module fit against the current Siemens catalogue before ordering — the panel and the key module are separate order numbers.

Compatibility and How to Order

The panel couples to SIMATIC S7-1200, S7-1500 and S7-300/400 over PROFINET or MPI/PROFIBUS DP, with Modbus TCP/IP and EtherNet/IP for third-party controllers. The PROFINET port includes an integrated switch, so a line or ring topology connects without an external switch in the cabinet. The 4-inch KP400 Comfort is the keys-only sibling, and the Comfort PRO range is the sealed, larger-screen family for washdown or outdoor cells.

How to order

  • Email sales@can-electric.com with the order number, quantity, delivery country, and whether you are replacing a unit or stocking spares.
  • State the condition you need — new, new-surplus or refurbished is written on the quote, not implied. For a running machine, send the hardware details from the old nameplate.
  • The type is in phase-out, so availability comes from channel stock and is confirmed per order; prices are USD and ship from Hong Kong by DHL.

Frequently Asked Questions

Is 6AV2124-2DC01-0AX0 still available?

PM400, phase-out announced on 31 January 2026 (the 4–12 inch Comfort bracket). New parts remain orderable until product cancellation, expected around 2027, after which the Siemens spare-parts process applies. Availability now comes from channel stock, confirmed per order rather than taken from a catalogue status.

What replaced it?

Siemens lists no same-size Unified Comfort successor for the 4-inch class. The closest 4-inch option is the MTP400 Unified Basic (6AV2123-3DB32-0AW0), a touch-only Basic-tier panel, or you step up to the 7-inch MTP700 Unified Comfort (6AV2128-3GB06-0AX0). If physical keys remain essential, add a KP8 or KP32 key module on PROFINET.

Does the panel have a touchscreen and keys?

Yes — that is the point. It is key/touch operation: a resistive touch layer for navigation and data entry, plus four function keys with LEDs and a numeric keypad. There is no separate glass-only mode; both are always present.

How many keys does it actually have?

Four physical function keys with LEDs and a numeric/alphanumeric keypad, plus up to 32 direct touch keys on the screen that can be mapped as S7 inputs. The four hardware keys are fixed; the touch keys are configurable per project.

Is the KTP400 different from the KP400?

Yes. The KP400 (1DC01) is keys only with eight function keys and no touch; the KTP400 (this page) adds a resistive touch layer and carries four keys. They are different device types and different cutouts, so a project does not move between them unchanged.

Which software configures it?

WinCC Comfort V11 or a later compatible version, on 4 MB of configuration memory under Windows CE 6.0. It is not configured by WinCC Basic or WinCC Unified.

Is 480 × 272 enough resolution?

For a 4-inch operator panel it is: the screen carries message text, status, alarms and touch targets, which is the job at this size. It is not meant for dense graphics, and the resolution is a deliberate fit for a control-point station, not a shortcoming.

Can it be mounted in portrait format?

Yes. Unlike the larger Comfort panels, the 4-inch KTP400 may be mounted portrait or landscape, with a maximum inclination of 35° without external ventilation. If a tall narrow door needs a small panel, orientation and cooling are decided together before the opening is cut.

Does the PROFINET interface include a switch?

Yes. The KTP400 carries a PROFINET interface with one integrated switch port, so a line or ring topology connects without an external switch in the cabinet. The RS-422/485 port is the path into older MPI or PROFIBUS DP networks.

Is it rated for hazardous areas and marine use?

It carries ATEX and IECEx Zone 2/22, cULus Class I Zone 2 Div 2 and FM Class I Div 2, plus full marine type approval (GL, ABS, BV, DNV, LRS, NK). That hazardous-area and classed-vessel coverage reaches down to the smallest Comfort size.

How deep must the enclosure be?

The panel occupies 49 mm behind the door, and the mounting instructions also require clearance behind the housing for connectors and ventilation. Add the bend radius of the PROFINET and MPI/DP cables before sizing the cutout depth.

Can I load a KP400 Comfort project onto it?

No. The two are different device types, and although both are 4-inch they use different cutouts, so the opening and the project both have to change. A project has to be rebuilt for this device, not re-targeted.

What does phase-out mean for ordering?

Siemens stopped actively marketing the type on 31 January 2026 and will cancel it around 2027, after which it follows the spare-parts process. New, new-surplus or refurbished units come from channel stock and are confirmed per order with condition stated on the quote.

Is the hardware genuine, and how do I get a quote?

Genuine Siemens hardware, sourced through Siemens-authorized distribution partners, condition stated on every quote; CAN Electric is an independent channel trader, not Siemens and not a factory-authorized distributor. Send order number, quantity, condition, delivery country and old nameplate details to sales@can-electric.com for USD pricing and DHL lead time.

Related Siemens HMI Panels

CAN Electric is an independent channel trader. Genuine Siemens products are sourced through Siemens-authorized partners — we are not Siemens itself, and condition and delivery are confirmed on each quote. Lifecycle statements follow the Siemens product status at the time of writing.

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