Siemens SIMATIC HMI KP400 Comfort (6AV2124-1DC01-0AX0) — a 4″ widescreen TFT Comfort Panel with key operation (no touchscreen), 16 million colors, PROFINET plus MPI/PROFIBUS DP interfaces, 12 MB configuration memory, Windows CE 6.0, configurable from WinCC Comfort V11.
| Manufacturer | Siemens (Original Brand) |
|---|---|
| Product Line | SIMATIC HMI KP400 Comfort — Comfort Panel, key version (4" widescreen TFT, key operation, PROFINET + MPI/PROFIBUS DP) |
| Condition | Original factory sealed panel (pedestal / supporting foot sold separately) |
| What's Included | Original factory sealed panel |
| Lead Time | In stock — ships within 48h via DHL, 3–7 days worldwide |
| Availability | In stock — quote for qty |
The SIMATIC HMI KP400 Comfort (order number 6AV2124-1DC01-0AX0) is the smallest member of the standard Comfort range and the only one operated by keys alone — an 4.3-inch screen you read, eight lit function keys you press, and no glass to break. Siemens put it into phase-out at the end of January 2026, so it is now a replacement and spare-part panel rather than a new-design choice.
| Brand / Family | Siemens — SIMATIC HMI Comfort Panels, standard devices |
|---|---|
| Order Number | 6AV2124-1DC01-0AX0 |
| Operation | Key operation only — 8 function keys with LEDs, no touch screen |
| Display | 4.3-inch widescreen TFT, 480 × 272 px, 16.7 million colors |
| Memory / Engineering | 4 MB configuration memory, Windows CE 6.0, WinCC Comfort V11 |
| Communication | PROFINET, MPI/PROFIBUS DP, 1 × USB 2.0, 1 × USB Mini-B, 2 × SD |
| Protection / Mounting | IP65 front, IP20 rear; flush cutout 136 × 172 mm; landscape only |
| Lifecycle | PM400 — phase-out since 31 January 2026; no same-size Unified Comfort successor (range starts at 7 in) |
| Availability | On request — condition and quantity confirmed per order |
Not every station needs a touch surface. In a cell where the operator wears thick gloves, holds a tool, or works a panel that gets splashed, hit or simply used thousands of times a shift, a membrane keypad with lit buttons is the more honest design. The KP400 gives you a readable message screen plus eight assignable keys whose LEDs can show machine state — a status lamp and a button in one place. Where a touch panel would demand a clean finger and an intact front, this one keeps working through the conditions a real floor produces.
Three buyers have a reason for this order number: replacing a failed unit whose housing, cutout and TIA device already match, so the machine restarts without mechanical rework; keeping a spare for a plant that runs several, because a stopped line costs more than a small panel on a shelf; and shipping a like-for-like unit with an existing machine order. What it is not is a graphics panel — 480 × 272 is enough for text, status and buttons, not for dense visualization, and that is by design.
For a new project the straight answer is the MTP400 below; for a 4-inch device that also wants a touch layer, the KTP400 Comfort (2DC01) is the same housing with a resistive screen added. The KP400 is the choice when you deliberately do not want a touch.
| Item | Specification |
|---|---|
| Display | 4.3-inch widescreen TFT; 480 × 272 px; display area 95 × 53.8 mm; 16,777,216 colors; LED backlight dimmable 0–100%, MTBF 80,000 h at 25 °C |
| Operation | Key operation only — no touch screen; 8 function keys with LEDs; system keys; numeric and alphanumeric keypad; 8 direct keys usable as S7 input I/O; 8 DP direct LEDs usable as S7 output I/O |
| Mounting | Flush cutout 136 × 172 mm; front 152 × 188 mm; mounting depth 48 mm; landscape only, portrait not permitted; max inclination 35° without external ventilation |
| Interfaces | 1 × Industrial Ethernet PROFINET (no integrated switch); 1 × RS-422/485 for MPI/PROFIBUS DP; 1 × USB 2.0; 1 × USB Mini-B (5-pole); 2 × SD card slots |
| Processor / memory | ARM platform; 4 MB configuration memory; hardware clock retentive typically 6 weeks |
| Operating system | Windows CE 6.0 |
| Supply | 24 V DC, permissible 19.2 – 28.8 V DC; rated current 0.13 A; typical power 3.1 W; inrush I²t 0.5 A²s |
| Protection | IP65 at the front, IP20 at the rear; NEMA 4 / 4X at the front only; plastic enclosure (4-inch class) |
| Ambient temperature | 0 °C to +50 °C vertical; transport/storage −20 °C to +60 °C |
| Engineering software | WinCC Comfort V11 (TIA Portal) or a later compatible version; project stored on SD card or the internal memory |
| Weight | 0.857 kg as shipped, packaging 16.9 × 22.2 × 6.9 cm |
| Approvals | CE, cULus, RCM, KC, EAC; RoHS compliant; hazardous-area and marine ratings per the unit nameplate and certificate |
Data per the Siemens product documentation and Industry Mall entry. The cutout, front dimensions and depth are from the mounting instructions — cut the enclosure only after the current data sheet is checked, because plate thickness and flatness decide whether the front seal actually seals.
A lit function key is a status indicator and an actuator in one component. Operators learn the position of the eight keys by feel, so a glance-and-press works in low light or behind a guard, and a key that clicks is a confirmed action in a way a soft target on glass is not. For acknowledge, start, stop or mode-select functions that get hit every cycle, a physical key reduces error and dispute.
The eight direct keys map straight to S7 input bits and the eight DP direct LEDs to S7 output bits, so a button or a lamp on the panel becomes controller I/O without wiring a separate station. On a compact machine this removes a box, a cable and a commissioning step — the panel is the I/O point.
There is no glass to crack, no surface that smears or shatters, and nothing that floods when a hose passes too close from the front face. The trade is density: a key panel does not show a video or a full schematic, and at 0.857 kg and 3.1 W it asks little behind the cutout — which is why it fits doors, pendant arms and panels where a 12-inch device would never go. Match the device to the job: keys for control points and messages, a touch or larger panel for visualization.
| Characteristic | KP400 Comfort — this page | KTP400 Comfort (2DC01) |
|---|---|---|
| Operation | Keys only — 8 function keys with LEDs | Keys plus a resistive touch screen |
| Screen | 4.3 in, 480 × 272 px, for text and status | 4.3 in, 480 × 272 px, for text, status and touch |
| Best when | Gloves, oil, impact, fixed control points | Also needs on-screen navigation or data entry |
| Memory / OS | 4 MB, Windows CE 6.0 | 4 MB, Windows CE 6.0 |
| Engineering | WinCC Comfort V11 | WinCC Comfort V11 |
| Envelope | Cutout 136 × 172 mm, 0.857 kg | Same cutout and weight class |
The two share the housing, so the cutout is the same — but project device types differ, and a KTP400 archive will not download unchanged onto a KP400. Choose the key-only device when the screen is a read-out and the keys do the work; choose the KTP400 when operators also need to tap through screens.
Four things decide whether the machine restarts on the same shift: cutout, depth behind the door, 24 V supply, and the project. With a known-good project on an SD card, a replacement needs no laptop at the machine — insert the card and load. Without one, an engineering seat has to open, recompile and download, so put that resource next to the electrician.
Unlike the 7-inch to 22-inch Comfort sizes, each of which has a same-size MTP Unified Comfort successor, the 4-inch Comfort has none — the Unified Comfort range begins at 7 inches with the MTP700 (6AV2128-3GB06-0AX1). For a 4-inch footprint the realistic routes are to step up to that 7-inch MTP700 if the cutout allows, or to use the 4-inch MTP400 Unified Basic (6AV2123-3DB32-0AW0) on the WinCC Unified platform — a Basic-class panel, not Comfort. None of these carry physical keys, so a station that depended on the eight buttons regains them via the KP8 (eight-button) or KP32 (thirty-two-button) key module on PROFINET.
The platform moves from Windows CE 6.0 to the Linux-based Unified system, the engineering tool moves from WinCC Comfort V11 to WinCC Unified Comfort, and the device type in the project changes. Screens do not port one to one, so the upgrade is a project with a schedule, not a download. Treat the keypad decision as part of the migration plan, not an afterthought.
| At replacement time | Same type — 6AV2124-1DC01-0AX0 | Unified route — MTP700 (6AV2128-3GB06-0AX1) |
|---|---|---|
| Operation | 8 function keys, no touch | Capacitive multi-touch, no keys |
| Resolution | 480 × 272 px | 800 × 480 px |
| Keys retained | Built in | Via KP8 / KP32 key module on PROFINET |
| Operating system | Windows CE 6.0 | Linux-based Unified platform |
| Engineering | WinCC Comfort V11 | WinCC Unified Comfort |
| Project effort | Restore and recompile | Rebuild in WinCC Unified |
The 4-inch Comfort has no same-size Unified Comfort successor; the MTP700 (6AV2128-3GB06-0AX1) is the smallest Unified Comfort and is a 7-inch upsize, while the 4-inch MTP400 Unified Basic (6AV2123-3DB32-0AW0) is a Basic-class device. The KP8/KP32 key modules restore physical keys on any touch successor. Confirm the chosen route and key-module fit against the current Siemens catalogue before ordering — the panel and the key module are separate order numbers.
The panel couples to SIMATIC S7-1200, S7-1500 and S7-300/400 over PROFINET or MPI/PROFIBUS DP, with Modbus TCP/IP and EtherNet/IP for third-party controllers. The single PROFINET port has no integrated switch, so a line topology needs an external switch — worth noting when the network drawing assumes one. The 19-inch TP1900 Comfort is the large touch end of the same standard family, the 7-inch KP700 Comfort is the next key panel up, and the TP1500 Comfort PRO range is the one whose rear is also sealed for washdown or outdoor cells.
PM400, phase-out announced on 31 January 2026. New parts remain orderable until product cancellation, expected at the end of 2027, after which the Siemens spare-parts process applies. Availability now comes from channel stock, confirmed per order rather than taken from a catalogue status.
There is no same-size replacement. The Unified Comfort range starts at 7 inches with the MTP700 (6AV2128-3GB06-0AX1), a touch panel at 800 × 480 on WinCC Unified Comfort, so adopting it is a 7-inch upsize. A 4-inch footprint can use the MTP400 Unified Basic (6AV2123-3DB32-0AW0), a Basic-class panel. Because none carry keys, a station that needs physical buttons adds a KP8 or KP32 key module on PROFINET.
No. It is key operation only — eight function keys with LEDs, a numeric and an alphanumeric keypad, and no glass surface. For a 4-inch device with a touch layer, see the KTP400 Comfort (2DC01).
They are assigned in WinCC Comfort and their LEDs can show machine state, so each is a button and a status lamp. Eight direct keys map to S7 inputs and eight DP direct LEDs to S7 outputs, giving controller I/O without a separate remote station.
The housing is the same, but the KTP400 (2DC01) adds a resistive touch screen to the keypad. Choose the KP400 when the keys do all the work; choose the KTP400 when operators also tap through screens. Project device types differ, so an archive does not move between them unchanged.
WinCC Comfort V11 in TIA Portal, or a later compatible version, on 4 MB of configuration memory. WinCC Basic and WinCC Unified do not apply to this device.
For a key panel it is: the screen carries message text, status and button labels, which is the job. It is not meant for dense graphics or video, and the low density is a deliberate fit for a control-point station, not a shortcoming.
No. Landscape is the only permitted orientation, with a maximum inclination of 35° without external ventilation. If a narrow vertical door needs a key panel, the orientation and the cooling have to be decided together before the opening is cut.
No. The single Industrial Ethernet port has no integrated switch, so a line or ring topology needs an external switch in the cabinet. The RS-422/485 port is the path into older MPI or PROFIBUS DP networks.
It carries CE, cULus, RCM, KC and EAC. Hazardous-area and marine ratings are not assumed here — the rating that applies is the one on the unit’s nameplate and covered by its certificate, so check that plate for the specific installation.
The panel occupies 48 mm behind the door, and the mounting instructions also require clearance behind the housing for connectors and ventilation. Add the bend radius of the PROFINET and MPI/DP cables before sizing the cutout depth.
No. The two are different device types, the TP1900 is a touch panel at a far higher resolution, and the KP400 has no touch. A project has to be rebuilt for this device, not re-targeted.
Siemens stopped actively marketing the type on 31 January 2026 and will cancel it around the end of 2027, after which it follows the spare-parts process. New, new-surplus or refurbished units come from channel stock and are confirmed per order with condition stated on the quote.
Genuine Siemens hardware, sourced through Siemens-authorized distribution partners, condition stated on every quote; CAN Electric is an independent channel trader, not Siemens and not a factory-authorized distributor. Send order number, quantity, condition, delivery country and old nameplate details to sales@can-electric.com for USD pricing and DHL lead time.
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CAN Electric is an independent channel trader. Genuine Siemens products are sourced through Siemens-authorized partners — we are not Siemens itself, and condition and delivery are confirmed on each quote. Lifecycle statements follow the Siemens product status at the time of writing.




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